If you have problems with any On-Demand course or credit, please let us know immediately. We want your online learning experience to exceed your expectations. Please contact us using any of the following methods:

Content and Credit
Contact CEC Education team
Email - support@cmemeeting.org
Phone - (386) 490-8010 ext. 105
Hours: Monday - Friday; 9am - 5pm ET

Technical Support
Contact Freestone (formerly Peach New Media)
Email Freestone Support
Call the help desk at 866-702-3278
Hours: Monday - Friday; 8am - 6pm ET

On Demand Instructions: 

Streaming Option:

* Click Start to begin with the Pre-Test in the Viewer. You do not have to pass; this will help prepare you for the information ahead.

* Then click on each course listed in the Available Topics (lower left section in blue) of the Viewer.

* A check mark will appear next to each topic once you have completed the section.

* Once all topics have been viewed, click Submit Credit to get to the Post-Test and Evaluation.

You must receive 70% or better on the Post-Test to earn your Certificate; you can re-take the test if necessary.

* To receive your CME certificate, click My CME from the CME365 Portal, find your completed course in the Submitted Credit section, and click the green View Continuing Education Company Certificate button. You can print or save your certificate.

 * If you leave the course and come back later, please click Resume at the top (or View Now on the topic you want to view) to resume watching within the Viewer.

 

Download Option:

* Click Start to begin with the Pre-Test in the Viewer. You do not have to pass; this will help prepare you for the information ahead.

* For each Topic, click the MP4 button to download the video, which will allow you to save and view the video offline. Click the PDF buttons to download the slides.

* Please note that if you download the MP4 file, you will not receive a check mark next to that topic viewed and the system will not keep track of your progress. Please use the Streaming Option if you want the system to keep track of your topics viewed.

* To receive credit, you will need to click Submit Credit to get to the Post-test and Evaluation. You must receive 70% or better on the Post-Test to earn your Certificate; you can re-take the test if necessary.

* To receive your CME certificate, click My CME from the CME365 Portal, find your completed course in the Submitted Credit section, and click the green View Continuing Education Company Certificate button. You can print or save your certificate